Privacy Policy

At Callaway Golf Shop (“we,” “us,” or “our”), we value your trust as much as you value your golf game. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website golfapparelpro.com or make a purchase from our online store. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

To provide you with premium golf equipment and exceptional service, we collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping/billing address when you create an account or place an order.
• Payment Information: Credit card details (processed securely through our payment processors; we do not store full credit card numbers).
• Transaction Information: Details about purchases of golf clubs, apparel, accessories, and other products.
• Technical Data: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your interactions with our customer service team.

2. How We Use Your Information

We use your information to enhance your golf shopping experience:

• Process and fulfill your orders for drivers, irons, golf bags, and other equipment
• Provide customer support and respond to inquiries about products
• Improve our website and product offerings based on browsing patterns
• Send transactional emails (order confirmations, shipping updates)
• Prevent fraud and enhance payment security (using 256-bit SSL encryption)
• Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We respect your privacy and only share information when necessary:

• Service Providers: Trusted partners who assist with payment processing (Visa, MasterCard, PayPal, JCB), shipping, and website operations.
• Legal Compliance: When required by law or to protect our rights and safety.
• Business Transfers: In connection with any merger or sale of company assets.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We implement robust security measures to protect your information:

• PCI-DSS compliant payment processing
• 256-bit SSL encryption for all transactions
• Tokenization technology to prevent storage of sensitive payment data
• Regular security audits and vulnerability testing
• Limited access to personal data for authorized personnel only

While we take all reasonable precautions, no internet transmission is 100% secure. We encourage you to protect your account credentials.

5. Your Rights and Choices

As a valued customer, you have rights regarding your personal data:

• Access: Request a copy of your personal information we hold.
• Correction: Update inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Opt-Out: Unsubscribe from marketing communications (transactional emails will continue).
• Data Portability: Request transfer of your data to another service.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like most golf shops online, we use cookies to improve your experience:

• Essential Cookies: Necessary for site functionality (shopping cart, secure checkout).
• Analytics Cookies: Help us understand how golfers use our site to improve products.
• Preference Cookies: Remember your settings (currency preference, login status).

You can manage cookie preferences through your browser settings, though this may affect site functionality.

7. International Data Transfers

As we serve golf enthusiasts worldwide (excluding some Asian and remote regions), your data may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

While we offer junior golf products, our website is not intended for children under 16. We do not knowingly collect data from children without parental consent.

9. Changes to This Policy

We may update this policy periodically to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made.